Graphic Designer

About The Plugs IO 

The Plugs IO is a premium operations and growth agency. We build the systems, processes, automations, content pipelines, and brand infrastructure, that help mission-driven founders, coaches, nonprofits, and real estate professionals scale with clarity and precision. 

We're not a Canva-content farm or a task-rabbit shop. We're operators, strategists, and creatives who believe design should convert, communicate, and compound. Clients come to us when duct-taped marketing stops working and clean systems are required. 

Our Values — M.C.B.E.E.S. 

Maintain Humility  ·  Commit to Completion  ·  Be Innovative  ·  Evolve & Adapt  ·  Elevate Others  ·  Serve with Excellence 

Role Overview 

We're hiring a Graphic Designer to support client sprints, campaigns, and internal initiatives with high-quality, conversion-aware visual assets. This is an execution-heavy, fast-moving role inside our Creative Pod. 

You'll work directly from project briefs assigned through Microsoft Planner, collaborate closely with Copy, Video, and the Pod VA, and be expected to ship clean, on-brand assets that require little to no rework. Your work moves through our QA Chain — and it should be ready before it gets there. 

Pod Structure 

The Creative Pod consists of the Pod VA, Graphic Designer, Video Editor, and Copywriter. The Pod VA coordinates task flow, tracks deadlines, and routes assets through the QA Chain. You report to the Lead Graphic Designer for creative direction and quality standards. 

Primary Responsibilities 

Design Execution 

• Design static social graphics, carousels, and branded posts (LinkedIn, Instagram, Facebook) 

• Create slide decks, PDFs, eBooks, lead magnets, and client-facing visual assets 

• Design thumbnails, headers, covers, and visual elements that support video and email content 

• Execute brand refreshes, visual systems, and brand kits when required 

• Interpret project briefs accurately, understanding the objective behind every asset, not just the spec 

Campaign & Sprint Support 

• Support marketing campaigns, launches, and sprints with cohesive, deadline-ready visual assets 

• Ensure all assets align with campaign strategy, messaging, and conversion goals 

• Collaborate with the Copywriter and Video Editor to ensure visual and narrative continuity 

• Work with the Pod VA on task sequencing, file routing, and revision coordination 

File & Asset Management 

• Organize working files, exports, and brand assets using The Plugs IO naming conventions 

• Prepare final files correctly for each platform (dimensions, resolution, export specs) 

• Maintain clean, editable source files for future use or revision 

• Save all deliverables to the correct SharePoint folder as directed by the Pod VA 

Quality Assurance & Standards 

• Self-QA before every submission, complete the QA Chain Record, verifying alignment with the project brief, brand guidelines, file naming, and folder placement before marking work ready for review 

• Catch layout, spacing, hierarchy, typography, and consistency issues before they reach the reviewer 

• Deliver assets that meet internal "No CEO Touch" quality standards, work should be client-ready on submission 

• Accept and incorporate feedback with speed and without defensiveness; never repeat the same error twice 

Collaboration & Communication 

• Receive all task assignments and feedback through Microsoft Planner and Teams 

• Communicate proactively about timelines, blockers, or brief clarifications, do not go silent 

• Coordinate with the Pod VA for all revision routing, deadline tracking, and file handoffs 

• Escalate priority conflicts or resource gaps to the Pod VA for PM-level resolution 

AI Usage & Standards 

AI tools are permitted and encouraged to support ideation, inspiration, layout exploration, and speed. They are not a replacement for design judgment, brand thinking, or conversion strategy. 

• Apply human creativity, brand context, and conversion intent to all AI-assisted work 

• Refine, elevate, and customize AI-assisted outputs to meet brand and quality standards 

• Never submit raw or lightly edited AI-generated designs as final deliverables 

The Standard 

AI is a tool here, not a crutch. Craft, clarity, and conversion always come first. 

Must Haves 

• 2+ years of graphic design experience (agency or brand preferred)

• Strong understanding of design for conversion, not just aesthetics 

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop; InDesign a plus) 

• Comfortable using Canva for templated or collaborative work when required 

• Strong organizational habits and meticulous attention to detail 

• Ability to operate in a fast-paced, sprint-based environment without sacrificing quality 

• Clear, professional communication, written and verbal 

• Demonstrated ability to follow briefs precisely and ask smart clarifying questions when needed 

Nice to Haves 

• Experience designing for LinkedIn-heavy or thought leadership brands

• Familiarity with motion graphics or simple animation 

• Understanding of marketing funnels, CTAs, and user flow 

• Experience working inside sprint-based or agency environments 

What This Role Is Not 

Clarity on Scope 

This is not a brand strategist role. Not a social media manager position. Not a junior "make it pretty" seat.  This is a professional execution role with real accountability inside a structured Creative Pod. You will be expected to work from briefs, hit deadlines, QA your own work, and operate with ownership from day one.